How to setup and manage administrators

Once the tenant administrative user of an organization is onboarded into RSA NetWitness Detect AI, the administrative user can perform the following tasks:

  • Manage other administrative users - add, delete, enable and disable administrators, and update the profiles.
  • Install, configure, and manage sensors.
  • Configure and manage multi-factor authentication (MFA) for administrators.
  • Temporarily enable or disable access to other administrators, instead of deleting them permanently.

Use the following table as a guide to the user management tasks that you can perform.

User Management Tasks in NetWitness Platform on the Cloud

Task Description
Add an administrator See How to Add Additional Administrators
Edit account settings See How to Edit User Account Settings
Multi-factor user authentication See Enabling Multi-Factor Authentication
Delete an administrator See How to Remove an Administrator

How to Add Additional Administrators

To add an administrative user:

  1. Go to Admin > Users. The Users and Roles page is displayed.
  2. Click Add User. The Add User window is displayed.
  3. Enter your first name, last name, email ID, and mobile number in the respective fields.
  4. Click Add.

How to Edit User Account Settings

As an administrator, you can update the user account settings for the administrators who are configured in the system. You must ensure that the contact information of administrative users is specified so that the user receives notifications on this contact number.

Note: The mobile number you specify here must be valid as it will be used for multi-factor authentication for the user. For more information on multi-factor authentication, see Enabling Multi Factor Authentication.

To edit the administrator account settings:

  1. Go to Admin > Users. The Users and Roles page is displayed.
  2. Select the user, and click Edit Details. The Edit Details page is displayed.
  3. Edit the first name, last name, and mobile number of the user in the respective fields.
  4. Click Save.

If you are logged in and you want to edit your contact information, update your user profile by going to User Account > Profile.

How to Remove an Administrator

As an administrator, you can remove the account details and access privileges for other administrators.

To delete an administrator:

  1. Go to Admin > Users. The Users page is displayed.
  2. Click Delete User.

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