How to delete Cloud Link Service

If you have Cloud Link Service installed and you no longer want to use it, perform the following steps to delete the Cloud Link Service.

Note:

  • To delete the Cloud Link service, you require the device ID. You can find the device ID in the Explore view on the NetWitness Platform user interface. For more information, see Where to locate the device ID for a specific Cloud Link Service.
  • When you delete the Cloud Link service, any data which are yet to be uploaded to the Detect AI will be discarded.

To delete the Cloud Link Service, first remove the Cloud Link Service from NetWitness Platform on the cloud, and then uninstall the Cloud Link Service on the NetWitness Platform.

Step 1: Remove the Cloud Link Service from the NetWitness Platform on the cloud:

  1. Log in to the NetWitness Platform on the cloud.

  2. Go to Admin icon Admin > Sensor List.

  3. Select the Cloud Link Service that you want to delete using the device ID, and click Remove Sensor.

Step 2: Uninstall the Cloud Link Service on the NetWitness Platform:

  1. SSH to the host on which the Cloud Link Service is installed.

  2. Execute the following command:

    /var/lib/netwitness/cloud-link-server/nwtools/uninstall-cloud-link.sh

  3. Log in to the NetWitness Platform and go to Admin icon Admin > Services to verify if the Cloud Link Service is removed.


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